You’re all set. Look out for a confirmation email within the next 1-3 business days.

In the meantime, check out these useful resources

Review a summary of the
Charlotte’s FOG Regulations 

The most frequently asked questions by local restaurant owners

Guarantee your grease compliance in Charlotte

Charlotte Water Grease Trap Policy

All Food Service Establishments and other Users shall provide means of preventing grease and oil discharges to the Sewer Collection System. Where a grease and oil interceptor currently exists or is required by Charlotte Water (CLTWater), the Control Authority, shall be maintained for continuous, satisfactory, and effective operation by the owner, leaseholder, or operator at his expense. Grease and oil interceptors shall be of a type and capacity approved by the Mecklenburg County Engineering & Building Standards Department and shall be located as to be readily accessible for cleaning and inspection.

Guarantee your compliance with our free tool - SwiftQuote

We’ve worked with countless restaurant owners who struggle to keep up with compliance deadlines – often resulting in avoidable penalties. That’s why we created SwiftQuote. 

  • Compare & book trusted haulers 
  • Guarantee your grease compliance 
  • Avail of the SwiftQuote service guarantee 

Restaurant FAQ

What is a grease trap?

A grease trap is a receptacle into which wastewater containing FOG flows through before entering a drainage system. The receptacle is designed to intercept or “trap” the FOG while allowing clear water to escape.

When should I clean my grease trap?

A good rule of thumb for any cleaning schedule is every one to three months. However, in order to determine if it should be one or three, you will need to follow the 1/4th rule. This rule states that once 1/4th of your grease trap has been filled with fats, oils, grease, and solids (FOGS) it is time for a pump out.

How does SwiftQuote help?

You can create quote requests for individual service providers or all providers in their area. Providers are invited to offer quotes for work and can message you directly through the app to understand the job specifics.

When you are ready simply select your preferred provider and schedule the service. Upon job completion, the provider uploads service details to SwiftQuote, and you can either pay online via credit card or offline directly to the provider.

What does it cost?

SwiftQuote is a free service for businesses. The only thing you pay for is your service booked through the platform.

Are SwiftQuote pump-outs reported to my regulator?

Yes! When services are completed through SwiftQuote, the work order or pumping manifest is automatically submitted to the Charlotte Water database through SwiftComply’s compliance software.